Someone dropped the ball and it wasn't I. The lady at the storage yard looked up the pick up information and agreed that I was supposed to be notified and would MEET the tow truck at the car's location. The people at the storage yard were very courteous and professional but I felt I shouldn't have to be the one to pursue finishing the deal and travel to a place I was unfamiliar with the location. The next day, I had to pursue the matter to get the title delivered and obtain the check as per our agreement over the phone. I was never notified but the tow truck picked up my car and took it away to the storage yard on the agreed pick up date. I would be presented the check for purchasing my car at that point. I was supposed to meet the tow truck at the location the car was waiting and I was told I would be notified so that I could MEET the tow truck on the pick up site. All of the business conducted over the phone went smoothly and I had an offer in less than five minutes.
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